BANG YEDAM - 2ND Mini Album [GOOD ViBES]

Shipping Guide

Shipping Method | EMS

Shipping Fee | The shipping cost depends on your destination and package weight. To calculate shipping cost: add items to cart, fill out shipping address -> the system will automatically display the estimated shipping cost.

Shipping Period | 3 to 7 business days

- The shipping/pick-up information of pre-order items may change based on the product details page or the notice. 

- The estimated delivery date may be delayed depending on circumstances related to the product and/or logistics. A separate notification will be sent in case of a schedule change. 

- If pre-order items are included in your order, your package will be shipped once all items are ready to ship. Please check the release date of pre-order items before placing your order.

Exchange & Return Guide

Exchange & Return Period | The customer must request a return/exchange within seven days from the date of receiving the product.

How to Apply | HY LIVE FAN EVENT HOMEPAGE -> 1:1 Q&A -> POST QUESTION

- For pre-order products, you cannot change/cancel/refund the order after the sales period. (Except for defect of product and delivery error)

- In case of simple change of mind, we operate under a 7-day return policy, allowing you to request a return within 7 days of receiving your item. (Customer's responsibility for exchange/return shipping costs)

- To qualify for a return, the item must remain unopened, unused, and within its original packaging.

- In case of defective product or incorrect delivery, exchange or return is allowed within 7 days of receiving your item. (Free exchange/return shipping fee)

- To require an exchange or refund due to defective product or incorrect delivery, an unboxing video is required to verify any defects or missing items.

Custom Duty / Tax Guide

- Custom duties and tax are not included in our prices. Please note that all international packages may be subject to customs duties and taxes of the customer's country. The additional charge for customs clearance is determined by the local customs authority and must be fulfilled by the customer. Please check your country's customs policies before purchasing.

- Orders that are returned due to non-payment or refusal of customs duties are not eligible for refund and will not be shipped again.